Rabies antibody titration

The Istituto Zooprofilattico Sperimentale delle Venezie (IZSVe) is a fully approved laboratory for the rabies antibody titration test (RNATT). The testing method in use is the FAVN Test – a specialized laboratory assay that measures rabies-neutralizing antibodies in a pet’s blood to prove immunity for international travel.

Terms of service (overseas customers)

When submitting the sample to the IZSVe, the customer has to make sure that proof of payment and submission form are included in the shipment.

Please note! Italian customers must follow the instructions published on the Italian version of the IZSVe website at the following page: https://www.izsvenezie.it/servizi/servizi-specifici/titolazione-anticorpi-rabbia/. For any doubts, please contact the Central Sample Reception Office of the IZSVe before sending samples and/or payments (phone: +39 049 8084359 – accettazione@izsvenezie.it)

1. Payment

Overseas customers must pay via bank transfer to the following:

Amount	54.90€ tax included 45.00€ if VAT number is provided
Bank details	IBAN: IT51R0306912117100000046011 BIC o SWIFT: BCITITMM Bank name: Intesa San Paolo – Padua Address: Corso Garibaldi 22/26, 35100 Padua (Italy) Account holder: Istituto Zooprofilattico Sperimentale delle Venezie
Purpose of the transfer	“Rabies titration test” followed by the name of the pet’s owner

2. Preparation of the sample

For each animal, provide at least 0.5 ml of serum in a tightly sealed plastic tube identified with the microchip number; the sample should be shipped at refrigerated temperature (if possible).

Remember to enclose the fully completed submission form and proof of payment when shipping the sample (Download submission form editable PDF – you must type the editable parts in the form to avoid any misunderstandings due to illegible handwriting).

It is strongly recommended that you carefully check the information entered on the accompanying form before shipping the serum. The legitimacy of any request to modify the information initially submitted will be carefully evaluated.

3. Shipment of the sample

Send the sample to the following address:
Istituto Zooprofilattico Sperimentale delle Venezie
Accettazione Centrale
Viale dell’Università 10, Legnaro (PD)
35020 – Italy

Extra-EU shipments undergo customs clearance. The sample can be dispatched via fast land mail or via fast courier. Fast couriers are highly recommended and more reliable. A Proforma Invoice needs to be attached to the parcel for custom purposes. You must specify:

the number of samples
the contents (SERUM FOR RABIES TITRATION TEST-NON-DANGEROUS MATERIAL-NO COMMERCIAL VALUE) – Download Proforma invoice

The IZSVe cannot pay any expenses (i.e. taxes/duties) required for custom clearance. Customs/duty costs do not depend on our Institute, nor on the transport company used. They are determined by custom legislation.

4. Results

The laboratory report is sent via e-mail to the address indicated in the submission form if all documents are correctly submitted. The result will be available within 15 days from the date of delivery of the sample.

The report is issued in English; the result is considered satisfactory if it shows “greater or equal to 0.5 IU/ml”. The report also contains a QR code that enables the Competent Authorities to check the genuineness of the certificate through blockchain technology.

Please note: any request to modify the laboratory report due to wrong information submitted in the accompanying form, has to be sent by the veterinarian exclusively to the IZSVe’s Public Relations Office (email: urp@izsvenezie.it) no later than 2 months (8 weeks) after the first result is issued. The veterinarian must provide the necessary documentation certifying the appropriateness of the request. The Office will evaluate the veracity and appropriateness of the request and in some cases will grant the issuance of an updated report.

Contacts

For further information on the service

SCS0 – Central Sample Reception Office
Phone: +39 049 8084359
E-mail: accettazione@izsvenezie.it
Hours: monday – firday, 8.30 – 13.15, 14.15 – 16.30

For information regarding the laboratory report

SCS5 – Mammalian and Aquatic Species Virology
Phone: +39 049 8084389
E-mail: accettazionedsbio@izsvenezie.it